Support · HumanoSys

Find an answer or contact support.

Start with the common questions below. If your issue is specific to an account, implementation or workflow, contact the HumanoSys team.

01 How do I reset my password?

Click 'Forgot password' on the login screen...

02 Where can I find API docs?

All of our REST endpoints are documented at /api/docs...

03 Can I integrate with our own GIS data?

Yes—our platform supports GeoJSON, Shapefiles, and direct ArcGIS services via our mapping module.

04 What SLAs do you offer?

Our enterprise tier includes 99.9% uptime SLAs, 24/7 support and a dedicated account manager.

05 How do I export reports?

Navigate to the Reports tab, choose your date range and format (PDF/CSV), and click 'Download'.